Shipping Policy

Shipping Policy

1. Processing Time: Orders are typically processed within 3-5 business days after payment is received. During high-demand periods, processing times may be slightly extended, but we always strive to get your orders out as quickly as possible.

2. Shipping Methods: We offer a range of shipping options to suit your needs, including standard and expedited shipping. The available shipping methods and their associated costs will be displayed during checkout.

3. Shipping Destinations: We offer international shipping, allowing customers from around the world to enjoy Gut Teas' products. Please note that shipping availability and delivery times may vary depending on your location.

4. Shipping Rates: Shipping rates are calculated based on your shipping address and the chosen shipping method. The exact shipping cost will be displayed during the checkout process before payment.

5. Estimated Delivery Times: Delivery times depend on your location and the selected shipping method. Generally, standard shipping may take anywhere from 7 to 14 business days, while expedited shipping could take 3 to 7 business days. Please note that these are estimated delivery times and actual delivery may vary due to unforeseen circumstances.

6. Tracking Information: Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

7. Customs and Import Duties: For international orders, customs and import duties may be applicable based on your country's regulations. Any additional charges for customs clearance are the responsibility of the recipient.

8. Address Accuracy: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for orders delayed or returned due to incorrect addresses provided by customers.

9. Delayed Shipments: While we strive to deliver your order on time, there may be circumstances beyond our control that cause delays in shipping. In such cases, we will communicate any significant delays and work to resolve the issue promptly.

10. Shipping Notifications: You will receive email notifications at various stages of your order's journey, including order confirmation, shipment confirmation with tracking information, and delivery confirmation.

11. Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

12. Questions and Assistance: If you have any questions or concerns about shipping, feel free to contact our customer support team. We're here to assist you with any inquiries you may have.

Note: Our shipping policy is subject to change without notice. Any updates to our shipping policy will be posted on our website.